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Internal Systems Administrator

Digital Map Products is looking for an energetic and personable Internal Systems Administrator to bolster our IT team.

Reporting to the IT Manager, you will be monitoring and troubleshooting a variety of environments and technologies to ensure Digital Map Products maintains its 99.9% uptime while also providing an excellent work experience for your fellow co-workers and their use of technology.

What you will do:

  • Monitor and maintain system performance and uptime using dashboards and homegrown monitoring applications while following established protocol and process.
  • Documenting new procedures and process while updating older ones.
  • Maintain the IT Asset Inventory ensuring it is up to date and accurate.
  • Maintain our in-office IT Room / Storage and ensure adequate inventory is available for use at our Irvine location.
  • Work directly with the IT Manager on directed tasks and research projects.
  • Facilitate upgrades and maintenance in our Data Centers.
  • Troubleshoot daily technical issues and questions for remote and office users.
  • Be a part of our on-call rotation to address critical production issues outside of normal business hours.

Who you are:

  • Have at least 2 years of working experience in an IT Help Desk, Systems Admin or related position.
  • Technically adept and familiar with Windows Server (2008, 2012, 2016), Windows (8 and 10), Linux (Ubuntu and CoreOS), Mac OS, Windows Domain and Administration of it, Sharepoint, Microsoft Office, Networking concepts (IP addresses, subnets, etc.), Networked Printers, Monitoring Dashboards (PRTG, Pingdom, etc.), IT Ticketing Systems, Cisco Systems (Firewalls, Switches, and Routers), VOIP, and general IT Troubleshooting.
  • You are personable and approachable and can handle mundane and repetitive questions / tasks with a smile and pleasant demeanor which will encourage your co-workers to utilize your help.
  • You have a high attention to detail.
  • You can follow directions.
  • You have a logical way of thinking to troubleshoot new issues to find solutions.
  • You are self-reliant and able to self-manage your time on a variety of tasks and responsibilities.
  • Passionate about IT and have a thirst to learn and understand new technologies.
  • Excellent communicator with the ability to quickly understand and explain complex concepts to diverse audiences in both written and oral formats.
  • Can handle a fast-paced environment where you must triage multiple tasks by order of importance.
  • Ability to drive to our Irvine Data Center as needed.

To Apply to this Position

Please email your resume and cover letter to for further consideration.

NOTE: To all recruitment agencies: Digital Map Products does not accept agency resumes. Please do not forward resumes to DMP employees or any other company location. DMP is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

More About Digital Map Products

We hire and reward passionate people who’ve been instrumental to our success. Our profitable and double-digit compound annual growth over nearly the past two decades is a direct result of our talented team and our loyal customers.

As a place to work in Orange County, we take great pride in the family environment enjoyed by our employees. We have a new, tech-friendly corporate headquarters (over 22,000 square feet) just off the 73 freeway and on the edge of the campus at UC Irvine, you will love working here! With employee appreciation lunches, the constant presence of healthy snacks and a variety of flexible work options, Digital Map Products offers a great environment.

Our Company Values

  • Innovation: We provide unmistakable, tangible value each time we update or launch new solutions.
  • Solutions Focused: We provide easy-to-use technology and data solutions to speed customer decision-making.
  • Customer Success: We engage early and often to understand the needs and priorities of our customers.
  • Work-Life Balance: We provide a healthy workplace for our employees and support a true sense of time off.

We serve a global customer base with offices in the United States and Canada. To learn more, find us on LinkedIn or follow us on Twitter @DMPInc.